Protecting your data every step of the way.

1. Introduction

S4-SupplyChain (https://s4-supplychain.com) values your trust and privacy. As a Canada-based logistics and supply chain provider, we are committed to safeguarding the personal data of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.

2. Data collected

Account Registration: when you register on our website, we collect your name, email address, phone number, company name (if applicable), and delivery preferences. Shipping & Order Data: we store origin/destination addresses, cargo details, and delivery schedules to provide freight services effectively. Support & Communication: information from support requests or contact forms is stored securely to resolve inquiries and offer personalized assistance. Cookies & Usage Data: our site uses cookies to enhance UX, including tracking browsing behavior and managing user sessions.

3. Embedded content

Our website is hosted on servers located in North America, and we comply with GDPR and Canadian PIPEDA standards. All sensitive data is stored securely using industry-standard encryption protocols.

4. How we use your data

• To provide freight and warehouse services
• To fulfill customer support requests
• To personalize your experience on our website
• To improve our services and communication
• To comply with legal obligations

5. Who has access to your data

Embedded content & third parties: our site may include embedded tools (e.g. Google Maps, YouTube) or integrate with third-party logistics systems. These platforms may collect data in accordance with their own privacy policies.

6. Third party access to your data

We never sell your data. Third-party partners (e.g. payment processors, courier networks, analytics providers) only receive the minimum necessary data to fulfill their service.

7. Security measures

We use SSL/HTTPS across our website. Our systems are monitored and updated regularly to protect against unauthorized access and data breaches.

8. Your rights

• Access your data
• Request corrections
• Request deletion of your data (where legally applicable)
• Withdraw consent

To make any data requests, email: privacy@s4-supplychain.com

9. Data retention

We retain account and transaction data for as long as necessary to provide services and fulfill legal obligations. Non-essential data can be deleted upon request.

GDPR rights

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard.

10. Third party websites

Children’s Privacy: Our services are not intended for children under 16. We do not knowingly collect personal data from minors.

11. Release of your data for legal purposes

S4-SupplyChain reserves the right to update this Privacy Policy as needed. Changes will be posted here and you will be notified where appropriate.

12. Amendments

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.